Testimonials

We are grateful to our clients for sharing their experience and inspiring others. Their strength and courage at what can be a difficult time in their lives is empowing. Below are some testimonials from clients who have travelled from all over Ireland to the Wigworld studio in Waterford.

Joyce O'Carroll of Wigworld - Your Medical Wig Specialist

Joyce O’Carroll is fantastic. A member of my family was struggling for some time with alopecia. As a support I accompanied her on her first visit to Joyce. From the moment we arrived we were met with warmth, compassion, genuine care and absolute professionalism. In a lovely private environment Joyce took the time to understand what was needed and her expertise and kindness made it a wonderful experience.

The transformation was truly life changing. Since that first visit my relative has returned regularly for new pieces and a superb after sales service. Each time the experience has been seamless and supportive. The boost in confidence and overall quality of life has been remarkable. .Thank you Joyce for making such a difference – not just through your skill, but with the warmth and dignity you bring to your work. I wish you continued and much deserved success.

 – Nichola 

I was diagnosed with cancer and chemotherapy was part of my treatment by which I was going to lose  my hair (my crowning glory) and I was devastated, Joyce was recommended to me and I was ever so glad that she was as she made my journey more bearable.

From the first day I met Joyce I was put at ease her understanding and empathy to me in theses difficult situation such as mine is priceless and could only come from someone very special. Joyce cut my hair when my treatment started so I didn’t get a shock when my hair started falling out.

When it came time to choose my wig it was done together with Joyce and we choose a lovely wig which was very similar to my own natural hair. This was done with such time and care, that nobody but my family even knew I was wearing a wig.

When my treatment finished and my hair eventually started to grow back
Joyce was there again and trimmed and styled the new growth until it
was healthy and strong again. This is a wonderful service that we have in Waterford run by a very special and caring person.

 – Liz

Joyce is amazing her knowledge professionalism friendly and courteous manner all add up. This experience was made a pleasure because of her. She carries a great range of wigs and nothing is too much trouble. I was not looking forward to seeing myself in headwear or a wig but with the range of products and Joyce’s guidance I can honestly say that I am 100% happy with both my choice of headwear and wigs! I will definitely be recommending Wigworld

– Lynda

If you are looking for a wig or a hat or anything and everything during time that you don’t have hair, look no further. Joyce is just a most caring person who makes you very comfortable, at ease and full of knowledge. I got a wig which was personalised and styled for my face/head shape. Would highly recommend.

 – Olga

Losing my hair through Chemotherapy was the hardest thing for me. I was absolutely devastated. I went to Joyce and I can honestly say she got me through it . She advised me and put a plan in place to suit what I wanted and that put me at ease. I got a beautiful human hair wig like my own hair. Joyce is a hairdresser and this makes her service even my specialized. When my hair started to fall out she cut it off for me in her private studio. The dignity and respect she showed that day made it so much easier on me. Joyce slightly personalized my new wig and no one noticed it was a wig. When I wanted it washed I just dropped it back to Joyce to do it for me.  I can’t thank Joyce enough she is the kindest, most caring person I know. Her expertise and professionalism is out on its own.

– Anonymous, West Waterford

I have experienced male pattern baldness which became very noticeable in recent months. I visit to my consultant simply confirmed that there is no cure and a hair transplant was a consideration. My confidence was so shattered I refused to pose for family photographs, even for special occasions! Thankfully all this changed following my visit to Joyce, in Wigworld Waterford. I am so grateful for her expertise, colour sense, advice and choice of hairpiece. She cut and blend it into my own hairstyle. My self esteem is restored and I am smiling again for the camera , thanks to Joyce and my new natural looking hairpiece! Even my close friends don’t know!

–Anonymous, Tramore, Co. Waterford.

After being diagnosed with breast cancer my world fell apart and I was in shock and terrified. I am a young women and loved getting my hair done so this was a huge issue for me. I approached Joyce at Wigworld and from the moment I met her I knew I was in safe hands. We went through many options and colours but I decided to stick to my own colour and length. She ordered me a fab wig, gave me lots of advice and maintenance of my hairpiece. I also got some alternative accessories for days that I would not be wearing my wig. I would highly recommend Wigworld and am thankful for the time and patience shown to me.

– Sandra, Kilkenny

I was diagnosed with Lupus and as a result lost a lot of hair. I was devastated. A workmate told about Joyce at Wigworld, so I made an appointment to see her. Joyce looked at my condition and advised me to get a small hairpiece to cover the area which she got made for me. I was thrilled with it she cut it to blend into my own hair. It gave me back me confidence when I was feeling so low. No one notice it’s a hairpiece. Thanks to Joyce and the professional way she dealt with me.

 – Anonymous

Recently I was diagnosed with Breast Cancer and was advised that part of my treatment plan would involve Chemotherapy which invariably result in me losing my hair. I immediately contacted Joyce in Wigworld who was absolutely amazing. Being a hairdresser by trade she coached me through the whole process and when the time came for me to be fitted with my hairpiece she treated me with the utmost respect and dignity. I am delighted with me hairpiece, its completely natural, exactly the same as my own and the complaints are flying.

– Tara, Waterford

Joyce was very helpful and made me feel very comfortable. She showed me a wide range of options. She explained all the fine details to me and made sure I was comfortable. She was very approachable and flexible. I would highly recommend her to anyone.

– Catherine

I got Joyce’s number from a friend. I found her more than helpful. She was friendly and made me feel at ease and she answered any questions that I had. She was always on the other end of the phone if I needed her. I would definitely recommend Joyce to anyone.

– Catherine

Thank you so much for all your support, warmth & positivity when choosing my hairpiece. I really appreciate it and you really put my mind at ease.

– Anon, Wexford

Joyce exceeded my expectations in her compassion and understanding. Joyce is clearly passionate about her work and this is demonstrated in her attention to detail. I knew she really wanted me to look like ‘me’. Thank you Joyce.

– Catherine

Contact us for a private consultation to see our extensive range of human hair wigs, synthetic wigs and hair pieces, and to find out more about the many services that we offer.

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